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The Atlassian ACP-120: Jira Cloud Administrator exam is an essential certification for professionals who work with Jira Cloud. ACP-120 exam tests the candidate's proficiency in administering and managing Jira Cloud instances and covers a variety of topics related to Jira Cloud administration. Jira Cloud Administrator certification is a valuable credential that demonstrates one's expertise in Jira Cloud administration and is recognized by Atlassian.
The Jira Cloud Administrator certification exam covers a range of topics, including project and issue configuration, customization, and administration. It also covers topics such as user management, security, and integrations with other tools. ACP-120 Exam is designed to test the candidate's knowledge of Jira Cloud and their ability to apply this knowledge to real-world scenarios.
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ATLASSIAN Jira Cloud Administrator Sample Questions (Q22-Q27):
NEW QUESTION # 22
You need to make changes to the time tracking feature in Jira. What configuration can be controlled globally across all projects?
Answer: C
Explanation:
Thetime trackingfeature in Jira Cloud allows logging work, tracking estimates, and managing time-related settings. The configuration that can be controlled globally across all projects isthe default tracking time unit, unless users explicitly specify one(Option C), as this is set in the global time tracking settings.
* Explanation of the Correct Answer (Option C):
* Thedefault tracking time unit(e.g., hours, days) is configured globally in Jira Cloud's time tracking settings and applies to all projects unless users specify a different unit when logging time or setting estimates. This setting determines how time is displayed and entered by default across the system.
* Exact Extract from Documentation:
Configure time tracking in Jira Cloud
Global time tracking settings apply to all projects and include:
* Default time unit: Sets the default unit for time tracking (e.g., hours, days).To configure:
* Go toSettings > Issues > Time tracking.
* Set theDefault unit for time tracking(e.g., Hour).Impact: The default unit is used across all projects unless users explicitly specify another unit (e.g., 2d for days).Note: Requires Jira administrator permissions.(Source: Atlassian Support Documentation, "Configure time tracking in Jira Cloud")
* Why This Fits: Thedefault tracking time unitis a global setting that applies to all projects, making Option C the correct answer.
* Why Other Options Are Incorrect:
* The ability to log work on issues for specific groups (Option A):
* The ability to log work is controlled by theWork On Issuespermission in each project's permission scheme, not globally. Permissions are project-specific, even if projects share a scheme, and cannot be set globally for specific groups across all projects.
* Extract from Documentation:
TheWork On Issuespermission is set in project permission schemes, not globally.
(Source: Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* The ability to edit or delete their own or other users' worklogs for specific users (Option B):
* Permissions to edit or delete worklogs (e.g.,Edit Own Worklogs,Edit All Worklogs, Delete Own Worklogs,Delete All Worklogs) are also set in project permission schemes, not globally. These are project-specific settings.
* Extract from Documentation:
Worklog permissions (Edit Own Worklogs,Delete All Worklogs) are configured in project permission schemes, not globally.
(Source: Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* The availability of time tracking fields on standard versus sub-task issue types (Option D):
* The availability of time tracking fields (e.g., Original Estimate, Remaining Estimate) is controlled byfield configurationsorscreens, which are project-specific or issue type- specific. There is no global setting to differentiate timetracking fields between standard and sub-task issue types.
* Extract from Documentation:
Time tracking fields are managed by field configurations and screens, not global settings. Their availability depends on project or issue type configurations.
(Source: Atlassian Support Documentation, "Configure field settings")
* The requirement of an original estimate when creating issues (Option E):
* Requiring anOriginal Estimateis controlled byfield configurations(making the field required) orworkflow validators(enforcing a value during transitions). These are project- specific or issue type-specific, not global settings.
* Extract from Documentation:
Requiring fields likeOriginal Estimateis set in field configurations or workflow validators, not globally.
(Source: Atlassian Support Documentation, "Configure field settings")
* Additional Notes:
* Configuring global time tracking settings requiresJira administratorprivileges and is done in Settings > Issues > Time tracking.
* Other global time tracking settings include the format (e.g., hours per day, days per week) and whether time tracking is enabled.
* Project-specific settings (e.g., permissions, field requirements) override global defaults for specific use cases.
:
Atlassian Support Documentation:Configure time tracking in Jira Cloud
Atlassian Support Documentation:Manage permissions in Jira Cloud
Atlassian Support Documentation:Configure field settings
NEW QUESTION # 23
Two projects share all their schemes. Which two configuration changes would impact both projects?
Answer: A,E
Explanation:
When two projects in Jira Software Cloud share all their schemes (e.g., issue type scheme, workflow scheme, screen scheme, field configuration scheme, permission scheme, notification scheme), any changes to these shared schemes will impact both projects. The two configuration changes that would affect both projects are adding a new field to a screen(Option A) andmaking the Assignee required(Option C), as these involve modifications to shared schemes.
* Explanation of the Correct Answers:
* Adding a new field to a screen (Option A):
* Screens in Jira are associated with projects through ascreen scheme, which maps screens to issue operations (e.g., Create, Edit, View) for specific issue types. If two projects share the same screen scheme, adding a new field to a screen (e.g., a custom field or system field) will affect all projects using that screen scheme, as the field will appear on the screen for the corresponding operation.
* Exact Extract from Documentation:
Configure screens
Screens define which fields are displayed during issue operations (Create, Edit, View). Screens are associated with issue types via a screen scheme, and multiple projects can share the same screen scheme.
To add a field to a screen:
* Go toSettings > Issues > Screens.
* Select the screen and add the field.Impact: Adding a field to a screen affects all projects using the same screen scheme, as the field will appear for the associated issue types and operations.(Source: Atlassian Support Documentation, "Configure screens in Jira Cloud")
* Why This Fits: Since the projects share all schemes, including the screen scheme, adding a field to a screen will impact both projects by altering the issue creation, editing, or viewing experience.
* Making the Assignee required (Option C):
* Making theAssigneefield required involves modifying thefield configurationwithin afield configuration scheme. The field configuration determines whether a field is required, optional, or hidden. If two projects share the same field configuration scheme, making the Assignee field required will affect both projects, as issues in both projects will require an assignee to be set.
* Exact Extract from Documentation:
Configure field settings
Field configurations define the behavior of fields (e.g., required, optional, hidden) for specific issue types. A field configuration scheme maps field configurations to issue types, and multiple projects can share the same scheme.
To make a field required:
* Go toSettings > Issues > Field configurations.
* Select the field configuration and mark the field (e.g., Assignee) asRequired.Impact:
Changes to a field configuration affect all projects using the associated field configuration scheme.(Source: Atlassian Support Documentation, "Configure field settings")
* Why This Fits: Since the projects share the field configuration scheme, making the Assignee required will enforce this rule in both projects, impacting their issue creation and editing processes.
* Why Other Options Are Incorrect:
* Adding a new component (Option B):
* Components are project-specific and configured inProject settings > Components.
Adding a component to one project does not affect another project, even if they share schemes, as components are not part of any shared scheme.
* Extract from Documentation:
Manage components
Components are unique to each project and configured inProject settings > Components. They are not shared via schemes, so changes to components in one project do not affect others.
(Source: Atlassian Support Documentation, "Manage components in Jira Cloud")
* Removing shortcuts (Option D):
* Shortcuts (project-specific links to external resources) are configured inProject settings > Shortcutsand are unique to each project. Removing shortcuts in one project does not impact another project, regardless of shared schemes.
* Extract from Documentation:
Manage project shortcuts
Shortcuts are project-specific links to external resources, configured inProject settings > Shortcuts. Changes to shortcuts in one project do not affect other projects.
(Source: Atlassian Support Documentation, "Manage project settings")
* Updating the project category (Option E):
* The project category is a project-specific attribute set inProject settings > Details.
Changing the project category for one project does not affect another project, even if they share schemes, as categories are not tied to schemes.
* Extract from Documentation:
Change project details
The project category is set inProject settings > Detailsand is unique to each project. It does not impact schemes or other projects.
(Source: Atlassian Support Documentation, "Manage project settings")
* Archiving a version (Option F):
* Versions are project-specific and managed inProject settings > Releases. Archiving a version in one project does not affect another project, as versions are not part of shared schemes.
* Extract from Documentation:
Manage versions
Versions are project-specific and configured inProject settings > Releases. Archiving a version affects only the project it belongs to, not other projects, even if they share schemes.
(Source: Atlassian Support Documentation, "Manage versions in company-managed projects")
* Additional Notes:
* Shared schemes ensure consistency across projects, but they also mean that changes to schemes (e.g., screens, field configurations) have a broad impact. Project admins must coordinate with Jira admins to modify schemes, as these changes require system-level permissions.
* Project-specific settings like components, shortcuts, categories, and versions allowfor customization without affecting other projects.
:
Atlassian Support Documentation:Configure screens in Jira Cloud
Atlassian Support Documentation:Configure field settings
Atlassian Support Documentation:Manage components in Jira Cloud
Atlassian Support Documentation:Manage project settings
Atlassian Support Documentation:Manage versions in company-managed projects
NEW QUESTION # 24
You have two issue types in your HR project: Hire and Fire.
Which two requirements can be met through changes only to field configurations? (Choose two.)
Answer: B,D
NEW QUESTION # 25
Your organization has a Jira project for managing work on a software development project.
As the team has grown, two groups have formed within it, working on different tasks. To help bring more focus to the work being conducted, the team has requested a second Jira project to split the team's work into two.
Which set of schemes can likely be shared between the two projects?
Answer: E
NEW QUESTION # 26
Your Jira Cloud instance has hundreds of company-managed projects which are used only by the development team at your organization. All projects share a single permission scheme. New business requirements state:
* Customer support staff at your organization need to view all issues in all the projects.
* They also need to share filters with other users.
* They should not be granted too much access.
Identify the appropriate way to configure customer support staff in Jira.
Answer: D
Explanation:
To meet the requirements of allowing customer support staff to view all issues in all company-managed projects, share filters, and avoid granting excessive access, configuring the staff as anew group(Option A) is the most appropriate approach. This allows the group to be granted specific permissions in the shared permission scheme and global permissions without requiring structural changes to the projects.
* Explanation of the Correct Answer (Option A):
* Viewing all issues: All projects share a single permission scheme, which defines permissions like Browse Projects(required to view issues). By creating a new group (e.g., "Customer Support"), you can add this group to theBrowse Projectspermission in the shared permission scheme, granting customer support staff access to view issues in all projects.
* Sharing filters: Sharing filters requires theShare dashboards and filtersglobal permission.
Adding the "Customer Support" group to this global permission allows staff to share filters with other users.
* Minimal access: Using a group ensures that only the necessary permissions (Browse Projectsand Share dashboards and filters) are granted, avoiding excessive access (e.g., editing issues, administering projects).
* Exact Extract from Documentation:
Manage groups in Jira Cloud
Groups are used to manage user permissions efficiently across multiple projects.
To grant permissions to a group:
* Create a new group inSettings > User management > Groups.
* Add users to the group.
* Add the group to permissions in the permission scheme (Settings > Issues > Permission schemes) or global permissions (Settings > System > Global permissions).Example: Add a group to theBrowse Projectspermission to allow members to view issues, and to the Share dashboards and filtersglobal permission to share filters.Note: Groups are ideal for applying permissions across multiple projects with a shared permission scheme.(Source:
Atlassian Support Documentation, "Manage groups in Jira Cloud")
* Why This Fits: Creating a new group allows you to efficiently grant theBrowse Projects permission (via the shared permission scheme) and theShare dashboards and filtersglobal permission to customer support staff, meeting all requirements while keeping access minimal.
* Why Other Options Are Incorrect:
* As a security level (Option B):
* Security levels (part of an issue security scheme) restrict who can view specific issues within a project. The requirement is to grant visibility to all issues, not restrict it, so security levels are irrelevant. Additionally, security levels do not address sharing filters.
* Extract from Documentation:
Issue security levels restrict issue visibility to specific users, groups, or roles. They are not used to grant broad access like viewing all issues.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* As a new project role (Option C):
* Project roles are used in permission schemes to grant permissions within projects. While a new project role (e.g., "Customer Support Role") could be created and added to theBrowse Projectspermission, this would require adding the role to each project's role membership, which is inefficient for hundreds of projects. A group is more practical, as it can be added once to the shared permission scheme. Project roles also do not directly address global permissions likeShare dashboards and filters.
* Extract from Documentation:
Project roles are project-specific and require membership configuration in each project. Groups are more efficient for permissions across multiple projects with a shared scheme.
(Source: Atlassian Support Documentation, "Manage project roles")
* As a new permission (Option D):
* Creating a new permission is not a valid option in Jira, as permissions are predefined (e.g., Browse Projects,Edit Issues). The requirement is met by granting existing permissions ( Browse Projects,Share dashboards and filters) to a group, not by creating a new permission type.
* Extract from Documentation:
Jira permissions are fixed and cannot be extended with new permission types. Use existing permissions in permission schemes or global permissions.
(Source: Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* Additional Notes:
* Steps to configure:
* Create a "Customer Support" group inSettings > User management > Groups.
* Add customer support staff to the group.
* Add the group to theBrowse Projectspermission in the shared permission scheme ( Settings > Issues > Permission schemes).
* Add the group to theShare dashboards and filtersglobal permission (Settings > System > Global permissions).
* This approach requiresJira administratorprivileges to manage groups and permissions.
* A group is more scalable than a project role for hundreds of projects, as it avoids per-project configuration.
:
Atlassian Support Documentation:Manage groups in Jira Cloud
Atlassian Support Documentation:Configure issue security schemes
Atlassian Support Documentation:Manage project roles
Atlassian Support Documentation:Manage permissions in Jira Cloud
Atlassian Support Documentation:Manage global permissions
NEW QUESTION # 27
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